Tiki App: A Guide to the Ultimate Online Shopping Experience
Online shopping is a convenient and fun way to buy anything you want, anytime you want, from the comfort of your home or office. But with so many online shopping platforms out there, how do you choose the best one for your needs?
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If you are looking for a reliable, fast, and easy online shopping app that offers a wide range of products, great prices, and excellent customer service, then you should check out Tiki App. Tiki App is the official mobile app of Tiki.vn, one of the leading e-commerce platforms in Vietnam. In this article, we will show you what Tiki App is, how to use it, and how to enjoy its exclusive deals and rewards.
What is Tiki App?
Tiki App is an online shopping app that allows you to shop for millions of products across various categories, such as electronics, fashion, beauty, books, home appliances, groceries, and more. You can also use Tiki App to pay bills, top up mobile phones, buy vouchers, send gifts, and order fresh food. Tiki App is designed to make your online shopping experience convenient, fast, and enjoyable.
The features and benefits of Tiki App
Some of the features and benefits of using Tiki App are:
You can access a huge selection of products from trusted sellers and brands.
You can enjoy competitive prices and discounts on various products.
You can get fast and free delivery on eligible orders.
You can pay securely with various methods, such as cash on delivery, credit card, ATM card, e-wallets, or bank transfer.
You can view product details, ratings, reviews, and images before buying.
You can track your orders and manage your account easily.
You can contact customer support 24/7 via phone, chat, or email.
You can join the Tiki membership program and enjoy exclusive benefits.
You can participate in flash sales, events, and promotions to save more money.
You can earn and redeem Tiki coins for discounts or gifts.
You can refer friends and get bonuses for each successful referral.
How to download and use Tiki App
To download and use Tiki App, you need to follow these steps:
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Go to the Google Play Store or the Apple App Store on your smartphone or tablet.
Search for "Tiki - Shop online siêu tiện" or scan the QR code on the website .
Download and install the app on your device.
Open the app and create an account or log in with your existing account.
Start browsing or searching for products you want to buy.
How to shop online with Tiki App
Shopping online with Tiki App is easy and fun. Here are some tips on how to do it:
Browse and search for products
You can browse through different categories of products by tapping on the menu icon on the top left corner of the app. You can also use the search bar on the top of the app to type in keywords or scan barcodes of products you want to find. You can filter your search results by price range, rating, brand, seller, delivery time, or other criteria. You can also sort your search results by relevance, popularity, price, or newness.
Add products to cart and wishlist
When you find a product you like, you can tap on it to view more details, such as the description, specifications, images, ratings, and reviews. You can also see the seller information, delivery options, and warranty policy. If you want to buy the product, you can tap on the "Add to cart" button and choose the quantity and color (if applicable). You can also tap on the "Add to wishlist" button to save the product for later. You can access your cart and wishlist by tapping on the icons on the bottom of the app.
Apply coupons and discounts
Before you check out, you can apply coupons and discounts to save more money. You can find coupons and discounts from various sources, such as the app homepage, the product page, the seller page, or your email. To apply a coupon or discount, you need to enter the code or select the offer in the cart page. You can see the total amount of money you saved after applying the coupon or discount.
Choose payment and delivery options
After you apply coupons and discounts, you can proceed to check out by tapping on the "Buy now" button. You will need to enter your delivery address or choose from your saved addresses. You can also add a note for the seller or the delivery person if you have any special requests. Next, you will need to choose your payment method. You can pay with cash on delivery, credit card, ATM card, e-wallets, or bank transfer. You can also choose your delivery option. You can opt for standard delivery, express delivery, or TikiNOW delivery (if available). TikiNOW delivery is a service that guarantees delivery within 2 hours or free for eligible orders.
Track and manage orders
After you place your order, you can track its status and progress by tapping on the "Orders" icon on the bottom of the app. You can see the order number, date, amount, payment method, delivery option, and status of each order. You can also tap on each order to see more details, such as the product name, image, quantity, price, seller name, tracking number, and expected delivery date. You can also contact customer support or cancel your order (if eligible) from this page.
How to enjoy exclusive deals and rewards with Tiki App
Besides shopping online with Tiki App, you can also enjoy exclusive deals and rewards that make your online shopping experience more fun and rewarding. Here are some ways to do that:
Join Tiki membership program
Tiki membership program is a loyalty program that offers various benefits to its members. There are four levels of membership: Tiki Member (free), Tiki VIP (50k/year), Tiki PRO (150k/year), and Tiki MAX (500k/year). The higher your membership level, the more benefits you get. Some of the benefits include:
Free shipping on eligible orders.
Free returns and exchanges within 48 hours.
Priority customer service and support.
Access to exclusive products and deals.
Extra discounts on selected products.
Free gifts and vouchers on special occasions.
To join the Tiki membership program, you need to go to the "Account" page and tap on the "Tiki Membership" icon. You can then choose your preferred membership level and pay with your preferred payment method.
Participate in flash sales and events
Tiki App regularly hosts flash sales and events that offer amazing deals and discounts on various products. You can find these flash sales and events on the app homepage or by tapping on the "Flash Sale" icon on the bottom of the app. Some of the flash sales and events include:
Tiki Deal: A daily flash sale that offers up to 90% off on selected products.
Tiki Live: A live streaming show that features celebrities, influencers, experts, and sellers showcasing their products and offering exclusive deals.
Tiki Day: A monthly event that offers special discounts and gifts for Tiki members.
Tiki Festival: A seasonal event that celebrates holidays and occasions with themed products and promotions.
To participate in these flash sales and events, you need to be quick and alert as they have limited time and stock. You can also turn on notifications for these flash sales and events by tapping on the "Bell" icon on the top right corner of the app.
Earn and redeem Tiki coins
Tiki coins are a virtual currency that you can earn and redeem on Tiki App. You can earn Tiki coins by doing various activities, such as:
Shopping online with Tiki App.
Writing reviews and ratings for products you bought.
Sharing products or deals on social media.
Inviting friends to join Tiki App.
Completing daily tasks and missions.
Playing games and quizzes on Tiki App.
You can redeem Tiki coins for various rewards, such as:
Discounts or vouchers for products or services.
Gift cards or cashback for online or offline stores.
Donations to charity or social causes.
Lucky draws or sweepstakes for prizes.
To earn and redeem Tiki coins, you need to go to the "Account" page and tap on the "Tiki Coin" icon. You can then see your balance, history, and options for earning and redeeming Tiki coins.
Refer friends and get bonuses
Tiki App also has a referral program that allows you to invite your friends to join Tiki App and get bonuses for each successful referral. You can get up to 100k VND for each friend who signs up and makes their first purchase with your referral code. Your friend will also get a 50k VND voucher for their first order. You can use your bonuses to shop online with Tiki App or withdraw them to your bank account.
To refer friends and get bonuses, you need to go to the "Account" page and tap on the "Invite Friends" icon. You can then see your referral code, link, and QR code. You can share them with your friends via SMS, email, social media, or other channels. You can also see your referral history, status, and earnings from this page.
Conclusion
Tiki App is a great online shopping app that offers a wide range of products, great prices, fast delivery, and excellent customer service. You can also enjoy exclusive deals and rewards by joining the Tiki membership program, participating in flash sales and events, earning and redeeming Tiki coins, and referring friends. If you are looking for a reliable, fast, and easy online shopping app, you should download Tiki App today and start shopping online with confidence and convenience.
FAQs
Here are some frequently asked questions about Tiki App:
Q: Is Tiki App safe and secure?
A: Yes, Tiki App is safe and secure. It uses advanced encryption technology to protect your personal and payment information. It also has a strict privacy policy that ensures your data is not shared with third parties without your consent. You can also contact customer support 24/7 if you have any issues or concerns.
Q: How can I contact customer support?
A: You can contact customer support by phone, chat, or email. You can find the contact details on the app homepage or the "Help" page. You can also tap on the "Chat" icon on the bottom right corner of the app to chat with a customer service representative in real time.
Q: How can I return or exchange a product?
A: You can return or exchange a product within 48 hours of receiving it if it is damaged, defective, wrong, or not as described. You need to contact customer support and provide proof of purchase and product condition. You will then receive instructions on how to return or exchange the product. You will not be charged any fees for returning or exchanging a product.
Q: How can I cancel an order?
A: You can cancel an order before it is shipped by contacting customer support or tapping on the "Cancel" button on the order details page. You will not be charged any fees for canceling an order. However, if your order has already been shipped, you cannot cancel it. You will need to wait until you receive it and then return it if you want to get a refund.
Q: How can I write a review or rating for a product?
A: You can write a review or rating for a product after you receive it and confirm the delivery. You need to go to the "Orders" page and tap on the "Write Review" button on the order details page. You can then write your review, rate the product from 1 to 5 stars, upload photos (optional), and submit your feedback. You will also earn Tiki coins for writing reviews and ratings.
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